We know that social media is changing the way people communicate, but does that mean it can change how legislators act? We set out to find out if a citizen can use social media to more effectively communicate with an elected representative.

The Organizing Center, funded by the Phone2Action Civic Tech Fund, set out to find real answers. We launched a continuing effort to analyze the Facebook and Twitter behavior of every official Congressional account. This began during a busy recess full of in-district constituent events and policy battles. The data within reflects the first phase of scoring across the entire month of August, with the goal of creating the first-ever complete, quantitative index. We also reviewed city councils in Washington, DC, and San Francisco, CA to understand federal vs. local differences.


Fill out the form below to download the research report.